15+ years' experience · Cape Town & Gqeberha · 6-month repair warranty · R400 callout, waived if we do the job 067 212 0062 info@a1ref.co.za
Independent · All major brands

Oven and Stove Repair in Cape Town and Gqeberha

Electric ovens, stoves, ceramic and induction hobs and built-in ovens repaired at your home. Not heating, tripping the power, burning food or showing an error? We fix it safely and quote before we start.

15+ years' experienceIndependent technicians
6-month warrantyOn every repair
R400 callout feeWaived if we do the job
Quote before workYou approve the price first
Quick answer

A1 Refrigeration repairs electric ovens, stoves and hobs from all major brands across Cape Town and the Western Cape, and Gqeberha, Jeffreys Bay, Humansdorp, St Francis Bay, Kariega and Kenton-on-Sea. Common repairs include oven and plate elements, thermostats, selector switches, simmerstats, fan motors, door seals, terminal blocks, clocks and control boards. Safety checks are part of every job.

Service
Oven & Stove Repair
Areas
Cape Town and the Western Cape; Gqeberha and the Eastern Cape
Warranty
6 months on every repair
Experience
15+ years
Callout fee
R400 callout fee, waived if we do the job
Book
067 212 0062 (call or WhatsApp), info@a1ref.co.za or book online

Oven and stove faults we fix

Oven not heating

The most common call. Usually a burned-out bake or grill element, a faulty thermostat, a selector switch fault or a broken connection. On fan ovens, the fan element or fan motor may have failed.

Oven heating unevenly or burning food

A faulty thermostat that lets the oven run too hot, a failed fan motor so heat is not distributed, or one of several elements not working.

Stove plates not working

A failed solid plate or radiant element, a faulty simmerstat (the control switch for each plate), or a burnt connection behind the stove.

Plate only works on high

A classic simmerstat fault. The control switch is stuck and cannot regulate the temperature.

Tripping the power

Moisture in an element, a damaged element, a burned terminal block or a wiring fault. A stove that trips the earth leakage should be switched off and tested.

Ceramic or induction hob zones not working

Failed radiant elements, faulty switches or touch controls, power board faults on induction hobs, or overheating protection.

Clock, timer or display faults

Many ovens will not heat if the clock has not been set or is in an error state, especially after a power cut. Clocks and timers can also be damaged by surges.

Door not closing properly

Worn hinges or a damaged door seal let heat escape, so the oven struggles to reach temperature and the controls get hot.

Burning smell or scorch marks

Overheating connections behind the stove or at the terminal block. Switch off at the isolator and call us.

Freestanding and built-in

We repair freestanding stoves with ovens and plates, built-in under-counter and eye-level ovens, separate ceramic, solid-plate and induction hobs, and compact and combination ovens. Built-in ovens need careful removal from the cabinetry. We protect your kitchen and refit the units securely.

Safety first

Ovens and stoves are high-power appliances, usually wired directly to a dedicated circuit through an isolator switch. Faults can involve high currents and overheating. That is why:

  • We isolate the appliance before working on it
  • We check terminal blocks and connections for heat damage
  • We test elements and wiring for insulation faults that could cause shocks or tripping
  • We tell you if we find a problem with the household wiring or isolator, which may need a registered electrician

Please never try to repair a stove while it is connected to power.

How a repair visit works

1. Tell us the problem. Call or WhatsApp with the symptoms and a photo of the model sticker, usually inside the oven door frame or on the side of the drawer. 2. Diagnosis. We test elements, switches, thermostats and connections. 3. Quote first. You get the price before any work starts. 4. Repair and test. We repair, test heating and safety, and clean up. 5. Guarantee. Our repairs carry a 6-month warranty.

Is it worth repairing?

Elements, thermostats, switches, simmerstats, door seals and fan motors are affordable parts, so most ovens and stoves are well worth repairing. Built-in ovens in particular are expensive to replace and fit, which makes repair the clear choice in most cases. Control board and induction power board repairs cost more, and we will give you an honest view on older models.

Gas appliances

We work on electric ovens, stoves and hobs. Gas appliance installation and repair should be done by a registered gas practitioner.

Areas we cover

We work on ovens, stoves and hobs in two regions. In the Western Cape we cover Cape Town and its suburbs, from Sea Point, Rondebosch and Constantia to Durbanville, Bellville, Blouberg and the South Peninsula, plus the Helderberg, the Cape Winelands, the Breede Valley, the West Coast and the Overberg. In the Eastern Cape we cover Port Elizabeth (Gqeberha), Kariega and Despatch, Jeffreys Bay, Humansdorp, St Francis Bay and Kenton-on-Sea.

In Cape Town, damp winters mean more stoves tripping the earth leakage from moisture in elements, and sea-facing kitchens see corroded connections. In the Eastern Cape, surge-damaged clocks and controls after power cuts and heavy daily use in farm kitchens are common.

How to book

  1. Call, WhatsApp or book onlineTell us what is wrong. A photo of the appliance, model sticker or error code helps.
  2. We visit and diagnoseA technician comes to you and finds the actual fault.
  3. Clear quote firstYou get the price before any work starts. No surprises.
  4. Fixed and under warrantyWe repair and test it, and the repair carries our 6-month warranty.

Frequently asked questions

Why does my oven not heat after a power cut?

Many ovens will not heat until the clock is set again. Set the time or press the manual or cooking mode button. If it still does not heat, the element, thermostat or clock may be faulty.

Why does my stove trip the power?

Usually moisture in an element, a damaged element or a burned connection. Repeated tripping is a safety warning, so switch the stove off at the isolator and have it tested.

Can you repair induction hobs?

Yes, we repair induction and ceramic hobs, including touch controls and power boards.

Do you repair gas stoves?

We work on electric appliances. Gas appliances should be handled by a registered gas practitioner.

Do your repairs carry a warranty?

Yes. Every repair carries a 6-month warranty on parts we fit and our workmanship. We have more than 15+ years of experience and quote before any work starts.

Do you charge a callout fee?

Our callout fee is R400. It covers the visit and the diagnosis, and it is waived if you go ahead with the repair or installation, so you only pay it if you decide not to proceed.

Need oven and stove repair?

Call or WhatsApp us with a short description or a photo of the problem.

Oven & Stove Repair guides

Cape TownStove Tripping the Earth Leakage? A Cape Town Winter Guide

An oven or stove that trips the earth leakage every time you switch it on is a common winter call in Cape Town. It is also a...

Read the guide →
Port Elizabeth (Gqeberha)Oven Not Heating? Common Faults in Gqeberha Kitchens

An oven that will not heat, or a stove plate that stays cold, is one of the most common calls we get in Gqeberha. Often it is a...

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Jeffreys BayLooking After a Ceramic Hob in a Jeffreys Bay Beach Home

Ceramic glass hobs look sleek and are easy to wipe, but in a Jeffreys Bay beach home or holiday rental they take a beating from...

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HumansdorpIs Your Oven Running Too Hot or Too Cold? A Home Baker's Guide

In Humansdorp and on the farms around it, ovens still bake bread, rusks, cakes and roasts for big families. When bakes start...

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St Francis BayInduction Hob Problems and Error Codes in St Francis Bay Homes

Induction hobs are becoming common in St Francis Bay kitchens. They are fast, efficient and safe, but they behave differently to...

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Uitenhage (Kariega)Stove Tripping the Power? A Stove Safety Checklist for Kariega Homes

Electric stoves are among the most powerful appliances in your home, and they are used every day. Most stove faults are just...

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Kenton-on-SeaOven and Stove Care for Kenton-on-Sea Holiday Homes

Holiday cooking in Kenton-on-Sea puts a stove that has stood idle for months under sudden heavy use, and then it sits closed up...

Read the guide →

Book a technician online

Send us your details and we will call or WhatsApp you back to confirm a time. Prefer to chat now? Use the WhatsApp button.

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Callout fee R400, waived if you go ahead with the repair or installation. Your details are used only to arrange your visit. We will call or WhatsApp you to confirm a time.

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