Dishwasher Repair in Cape Town and Gqeberha

Dishwasher faults we fix

Not draining

Water stays in the bottom after the cycle. Usually a blocked filter, a kinked or blocked drain hose, a blocked sink connection or a failed drain pump. Broken glass, bones, labels and seeds often find their way into the pump.

Not cleaning properly

Food left on dishes, gritty residue or cloudy glasses. Causes include blocked spray arms, a clogged filter, low water pressure, a weak wash pump, the wrong detergent or, in hard water areas, no dishwasher salt.

Not drying

Dishes come out wet. Often a failed heating element, an empty rinse aid dispenser, a faulty fan on fan-dry models or a fault in the drying sensor.

Not heating

Water stays cold during the cycle. A failed element, thermostat or temperature sensor. Scale from hard water can burn out elements.

Leaking

Water on the floor or swollen kickplates and cabinets. Causes include a worn door seal, cracked hoses, a leaking pump, a damaged sump, a loose spray arm or too much detergent causing foam.

Not filling

The machine hums but does not fill. A closed tap, a blocked inlet filter, a faulty inlet valve, low pressure or a triggered flood protection system.

Will not start

A door latch fault, a door switch, a control board, or a child lock set by mistake.

Error codes

Codes usually point to water supply, drainage, heating, leak detection or communication faults. Send us a photo of the code and the model sticker, usually on the side of the door.

Integrated dishwashers

Many modern kitchens have dishwashers hidden behind a cabinet door. Repairing them often means sliding the machine out of its space, which needs care to avoid damaging the cabinet door, kickplate, worktop and flooring. We disconnect, remove, repair and refit integrated machines carefully and re-check the door alignment afterwards.

Integrated dishwashers also tend to hide leaks. The first sign is often a swollen kickplate or a damp floor. If you notice either, switch off the machine and close the tap.

How a repair visit works

1. Tell us the problem. Call or WhatsApp with the symptoms, any error code and a photo of the model sticker. 2. Diagnosis. We test the machine and find the actual fault. 3. Quote first. You get the price before any work starts. 4. Repair and test. We repair, run a test cycle and check for leaks. 5. Guarantee. Our repairs carry a 6-month warranty.

Is it worth repairing?

• Pumps, filters, inlet valves, door seals, spray arms, hoses and elements are affordable. Repair is almost always worth it.
• Control boards vary. On mid-range and premium machines, repair is usually worthwhile.
• Older budget machines with board failures or several faults may be better replaced. We will tell you honestly.

Looking after your dishwasher

• Scrape food off plates. You do not need to rinse them.
• Clean the filter every week or two.
• Keep salt and rinse aid topped up.
• Use proper dishwasher detergent, never dish soap.
• Run a hot cleaning cycle with dishwasher cleaner monthly.
• Check spray arms spin freely and their holes are clear.
• Do not block the spray arms with tall items.

Areas we cover

We work on dishwashers in two regions. In the Western Cape we cover Cape Town and its suburbs, from Sea Point, Rondebosch and Constantia to Durbanville, Bellville, Blouberg and the South Peninsula, plus the Helderberg, the Cape Winelands, the Breede Valley, the West Coast and the Overberg. In the Eastern Cape we cover Port Elizabeth (Gqeberha), Kariega and Despatch, Jeffreys Bay, Humansdorp, St Francis Bay and Kenton-on-Sea.

Cape Town's soft municipal water makes glass etching from too much detergent more common than scale, and many newer kitchens have integrated dishwashers with hidden leaks. Around Humansdorp and on Eastern Cape farms, hard borehole water causes scale and heating element failures.