15+ years' experience · Cape Town & Gqeberha · 6-month repair warranty · R400 callout, waived if we do the job 067 212 0062 info@a1ref.co.za
Independent · All major brands

Aircon Repair and Servicing in Cape Town and Gqeberha

Aircon not cooling, leaking water, showing an error code or making a racket? We diagnose and repair all major brands of split and inverter aircons, and service units so they last longer on the salty Eastern Cape coast.

15+ years' experienceIndependent technicians
6-month warrantyOn every repair
R400 callout feeWaived if we do the job
Quote before workYou approve the price first
Quick answer

A1 Refrigeration repairs and services split and inverter aircons from all major brands across Cape Town and the Western Cape, and Gqeberha, Jeffreys Bay, Humansdorp, St Francis Bay, Kariega and Kenton-on-Sea. Common repairs include gas leaks, failed capacitors, blocked drains, fan motors, sensors and control boards. We quote before we start and back every repair with a 6-month warranty.

Service
Aircon Repair & Servicing
Areas
Cape Town and the Western Cape; Gqeberha and the Eastern Cape
Warranty
6 months on every repair
Experience
15+ years
Callout fee
R400 callout fee, waived if we do the job
Book
067 212 0062 (call or WhatsApp), info@a1ref.co.za or book online

Signs your aircon needs attention

Aircons rarely fail without warning. Most give signs weeks or months before they stop completely. Catching them early usually means a cheaper repair. Call us if you notice:

  • Weak or warm airflow. The unit runs but the room does not get cold, or takes much longer than it used to.
  • Water dripping from the indoor unit. Usually a blocked drain line or tray, sometimes a frozen coil.
  • Ice on the pipes or indoor coil. Often low refrigerant or poor airflow.
  • Error codes or flashing lights. The unit's own diagnosis of a sensor, board, communication or protection fault.
  • New noises. Rattling, buzzing, clicking or grinding from the indoor or outdoor unit.
  • Bad smells. Musty smells point to mould and bacteria on the coil and filter. Burning smells need immediate attention: switch the unit off.
  • Higher electricity bills. A unit working harder than it should uses more power.
  • Tripping the power. Electrical faults in the compressor, fan motor or wiring.

The repairs we do most

Gas leaks and regassing

Aircons do not use up their refrigerant. If the gas is low, it has leaked somewhere. Simply topping it up without finding the leak just means it will leak out again. We find the leak, repair it, pressure test the system, pull a vacuum and recharge it with the correct refrigerant for your unit.

Capacitors and starting faults

The compressor and fan motors use capacitors to start and run. These are among the most common parts to fail, especially in heat and after power surges. A unit that hums but does not start, or whose outdoor fan does not spin, often has a failed capacitor. It is a quick and affordable repair.

Blocked drains and leaks indoors

Dust, algae and slime build up in the drain tray and line over time, especially in humid coastal homes. When it blocks, water backs up and drips from the indoor unit. We clear and flush the drain and check the fall of the line.

Fan motors and noise

Indoor blower and outdoor fan motors wear out, and fan blades can crack or become unbalanced. Debris in the outdoor unit can also cause rattling. We replace motors and blades and clean out debris.

Sensors and control boards

Temperature sensors tell the unit when to cool and when to stop. Control boards run everything. Both can fail, often after power surges or moisture damage. We diagnose with the error code and testing, then repair or replace the faulty component.

Corrosion damage

On the coast, salt corrodes outdoor coils, pipe joints and electrical connections. Early corrosion can often be cleaned and treated. Advanced corrosion with leaking coils may mean a major repair or replacement, and we will tell you honestly which makes sense.

What a service includes

A professional service is not just a filter clean. Ours includes:

  • Cleaning the indoor filters and checking their condition
  • Cleaning the indoor coil and blower to remove dust, mould and bacteria
  • Clearing and flushing the drain tray and line
  • Cleaning the outdoor coil and removing debris
  • Checking refrigerant pressures and temperatures
  • Checking electrical connections, capacitors and fan motors
  • Checking the brackets and mounting for corrosion or movement
  • Testing the unit in cooling and heating and reporting anything that needs attention

How often should you service?

  • Normal home use inland or away from the beach: once a year, ideally before summer.
  • Beachfront homes and units exposed to salt: every six months.
  • Offices, shops and units that run all day: every six months, with monthly filter cleaning.
  • Holiday homes: once a year before the busy season, plus a monthly run while the house is empty.

Repair or replace?

We will always tell you honestly. As a rule of thumb, if the unit is under about ten years old and the fault is a capacitor, fan, sensor, drain or a repairable leak, repairing is worth it. If an older fixed-speed unit has a failed compressor or badly corroded coils, replacing it with a modern inverter unit often makes more sense, because the new unit will also be cheaper to run.

Areas we cover

We work on aircons in two regions. In the Western Cape we cover Cape Town and its suburbs, from Sea Point, Rondebosch and Constantia to Durbanville, Bellville, Blouberg and the South Peninsula, plus the Helderberg, the Cape Winelands, the Breede Valley, the West Coast and the Overberg. In the Eastern Cape we cover Port Elizabeth (Gqeberha), Kariega and Despatch, Jeffreys Bay, Humansdorp, St Francis Bay and Kenton-on-Sea.

In Cape Town, coastal units suffer from salt and sand driven by the south-easter, and many households rely on their aircon for heating through wet winters. In the Eastern Cape, salt off Algoa Bay, dust inland and long idle periods in holiday homes cause most of the faults we see.

How to book

  1. Call, WhatsApp or book onlineTell us what is wrong. A photo of the appliance, model sticker or error code helps.
  2. We visit and diagnoseA technician comes to you and finds the actual fault.
  3. Clear quote firstYou get the price before any work starts. No surprises.
  4. Fixed and under warrantyWe repair and test it, and the repair carries our 6-month warranty.

Frequently asked questions

Why is my aircon running but not cooling?

The most common causes are a dirty filter, a clogged outdoor coil, low refrigerant from a leak, or a failed capacitor that stops the compressor or outdoor fan. Clean the filter first. If it still does not cool, book a diagnosis.

Is it safe to keep using an aircon that is leaking water?

It is best to switch it off and call us. Water can damage walls, floors and electrical points. A blocked drain is usually a quick fix.

Do you repair inverter aircons?

Yes. We repair and service both inverter and fixed-speed units from all major brands.

Do you service aircons we did not install?

Yes. We service and repair units regardless of who installed them.

Do your repairs carry a warranty?

Yes. Every repair carries a 6-month warranty on parts we fit and our workmanship. We have more than 15+ years of experience and quote before any work starts.

Do you charge a callout fee?

Our callout fee is R400. It covers the visit and the diagnosis, and it is waived if you go ahead with the repair or installation, so you only pay it if you decide not to proceed.

Need aircon repair and servicing?

Call or WhatsApp us with a short description or a photo of the problem.

Aircon Repair & Servicing guides

Cape TownAircon Not Heating in a Cape Town Winter? Causes and Fixes

Many Cape Town households rely on their aircon for heating through the wet, cold winter months. When it blows cold air, stops and...

Read the guide →
Port Elizabeth (Gqeberha)Why Aircons in Gqeberha Fail Sooner, and How to Stop It

Salt air, wind-blown sand and power surges after load shedding are the three big enemies of aircons in Gqeberha. Most of the...

Read the guide →
Jeffreys BayPre-Season Aircon Checklist for Jeffreys Bay Holiday Homes

Nothing ruins a December booking in Jeffreys Bay like an aircon that will not start. Units that sit unused through winter often...

Read the guide →
HumansdorpAircon Not Cooling in a Humansdorp Heatwave? 8 Common Causes

When the temperature climbs in Humansdorp, a weak aircon is quickly noticed. Before you assume the worst, work through the most...

Read the guide →
St Francis BayWhy Your Aircon Drips Water in St Francis Bay, and How to Fix It

Water dripping from an aircon is the call we get most often in St Francis Bay. The damp canal air means aircons remove a lot of...

Read the guide →
Uitenhage (Kariega)Keeping Aircons Running in Kariega Homes and Workplaces

In Kariega's summer heat, an aircon breakdown at home is uncomfortable and at work it can stop the day. Regular servicing is the...

Read the guide →
Kenton-on-SeaComing Back to a Dead Aircon at Your Kenton-on-Sea Holiday Home

You arrive at your Kenton-on-Sea house, switch on the aircon and nothing happens. Or it runs but blows warm air. It is a common...

Read the guide →

Book a technician online

Send us your details and we will call or WhatsApp you back to confirm a time. Prefer to chat now? Use the WhatsApp button.

Send on WhatsApp instead

Callout fee R400, waived if you go ahead with the repair or installation. Your details are used only to arrange your visit. We will call or WhatsApp you to confirm a time.

Call WhatsApp Book