Defy Appliance Repairs

A South African household name

Defy has been part of South African homes for generations. Many families have grown up with a Defy stove in the kitchen and a Defy fridge or chest freezer in the house or garage. Today, Defy makes a wide range of fridges, freezers, washing machines, dishwashers, stoves, ovens and hobs, from affordable basics to modern inverter and built-in models.

Because Defy appliances are so common and so many are long-serving, they are some of the appliances we repair most. We are independent and not a Defy agent, but we know Defy appliances inside out.

Defy fridges and freezers

Defy fridges range from simple single-door and top-freezer models to frost-free fridge-freezers and side-by-sides. Defy chest freezers are a fixture in many garages. Common faults:

• Thermostat failures, leaving the fridge too warm or freezing everything
• Frost-free defrost faults, where ice blocks airflow and the fridge warms while the freezer stays cold
• Worn door and lid seals letting in warm air
• Starter relay and compressor starting faults, often after power cuts
• Fan motor failures in frost-free models

See our Defy fridge repair pages for Cape Town and Gqeberha.

Defy washing machines

Defy front loaders and top loaders are widely used in family homes. Repairs we do often:

• Drain pumps and pump filters blocked by small items
• Door locks and lid switches
• Bearings and shock absorbers worn by heavy loads
• Drive belts on belt-driven models
• Heating elements and inlet valves
• Control board faults

See our Defy washing machine repair pages for Cape Town and Gqeberha.

Defy stoves and ovens

The Defy freestanding stove is one of the most familiar appliances in South Africa. We repair Defy freestanding stoves, slimline stoves, built-in ovens and hobs:

• Solid plate and radiant elements
• Simmerstats (a plate only working on high is a classic simmerstat fault)
• Oven bake, grill and fan elements
• Oven thermostats and selector switches
• Burned terminal blocks and tripping faults
• Door hinges and seals

See our Defy oven repair pages for Cape Town and Gqeberha.

Why Defy appliances are worth repairing

Many Defy appliances are simple, robust and use parts that are widely available and affordable. A Defy stove with a failed plate element or simmerstat, or a Defy fridge with a failed thermostat, can usually be repaired for a fraction of the cost of a new appliance and give years more service. We give you the price first and our honest view.

Tips for Defy owners

• Check fridge and freezer seals with the paper test.
• Use a delayed-restart surge protector on fridges and freezers.
• Do not overload washing machines.
• Switch stoves off at the isolator during power cuts.
• Have a stove that trips the earth leakage tested, rather than resetting it repeatedly.

Independent repairs and your warranty

If your Defy appliance is still under Defy's warranty, contact Defy or your retailer first. After the manufacturer's warranty ends, our repairs carry our own 6-month warranty.